Connecting Room Family
- 2 Single beds or 1 Queen-size bed
- Shower
- Heating
- Air conditioning
Hotel · Hanoi · Ha Noi Municipality
Hotel Emerald Waters Classy
A 4-star stay in the heart of Hanoi's Old Quarter, steps from Hoan Kiem Lake and surrounded by craft shops and casual bars.
- Steps from Hoan Kiem Lake
- Exceptional staff rated 9.9
- Balcony rooms with city views
9.3
Perfect
3762 reviews
Booking.com 9.3 · 3762 reviews
About
Hotel Emerald Waters Classy
Hotel Emerald Waters Classy sits on Gia Ngu Street in the heart of Hanoi's Old Quarter, placing you among Vietnamese craft shops, casual bars, and within a 4–6 minute walk of Hoan Kiem Lake. The 34-room property offers city views, soundproofed rooms, and a range of amenities including a restaurant, massage services, and a 24-hour front desk.
Rooms are designed for comfort with air conditioning, heating, mini-bars, and flat-screen TVs. Family suites feature two queen beds and balconies, while executive suites add extra space. Guests frequently praise the breakfast and the attentive, friendly staff.
- No smoking on site
- Wi-Fi
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
In brief
What works, what to weigh
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Strengths
3 reasons to book- Outstanding staff — Guests consistently highlight the friendliness and helpfulness of the team, with many noting the exceptional service.
- Prime location — The hotel is just a short walk from Hoan Kiem Lake and central to the Old Quarter's bars, cafes, and attractions.
- Balcony rooms — Several room categories include balconies, offering city views and a private outdoor space.
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Worth weighing
3 to weigh- No parking on site — The hotel does not list parking facilities, which may be inconvenient for guests arriving by car.
- No pets allowed — Pets are not permitted, so those traveling with animals will need to make other arrangements.
- Small property — With only 34 rooms, the hotel may feel intimate but could be limited in terms of large-scale facilities.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Family Suite Balcony
- 2 Queen Size Beds
- Shower
- Heating
- Balcony
- Air conditioning
Suite Balcony
- 1 King-size bed
- Shower
- Heating
- Bathtub
- Balcony
Deluxe Double Room
- 1 King-size bed
- Shower
- Heating
- Air conditioning
Standard Double Room
- 1 King-size bed
- Shower
- Heating
- Air conditioning
Deluxe Twin Room
- 2 Single beds
- Shower
- Heating
- Air conditioning
Executive Suite Balcony
- 1 King-size bed
- Shower
- Heating
- Balcony
- Air conditioning
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
Food & Drink
- Restaurant
- In-room breakfast
- Packed lunches
- Special diet menus
- Happy hour
- Welcome drink
Services
- 24-hour reception
- Luggage storage
- Currency exchange
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Grocery shopping service
- Car hire
- Paid airport shuttle
Wellness & Recreation
- Back massage
- Head massage
- Full body massage
- Foot massage
- Cycling
- Archery
- Live entertainment
Business & Connectivity
- Wi-Fi
- Fax/Photocopying
- Lift
- Safe deposit box
- Key card access
Family & Accessibility
- Cots
- Baby pushchair
- Children's buffet
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 9.3/10 from 3,762 reviews
Booking.com · 9.3 · 3762 reviews
9.3Verified guest“A wonderful small hotel, ideal for a big family. The room was well laid out, modern, and had a balcony and a laptop. The location was excellent, just a 4–6 minute walk from Hoan Kiem Lake. I had a fantastic day here and would recommend it.”
9.3Verified guest“The staff were extremely polite and friendly, ensuring the place stayed clean.”
9.3Verified guest“Cute staff, excellent breakfast, and clean rooms.”
9.3Verified guest“Modern, soundproof, and had a balcony.”
9.3Verified guest“A great way to end our trip. Fresh food, good service, and a pleasant lake view. Well-furnished unit with standard decor. The staff were friendly, and the location in the Old Quarter was incredible, close to bars and cafes. The on-site restaurant served exceptional food.”
9.3Verified guest“The excellent breakfast was something to look forward to every morning. The staff, especially Bonie Tran and her team, were accommodating and friendly.”
04 — Location
Getting around Hanoi
The property sits in Hanoi.
Old Quarter: The hotel sits on Gia Ngu Street, surrounded by craft shops and casual bars. Explore the narrow streets and vibrant atmosphere, with Beer Street and the puppet show within walking distance.
Hoan Kiem Lake: Just a 4–6 minute walk away, this central lake is perfect for a morning stroll or an evening break from the city bustle.
Temple of Literature: About 20 minutes on foot from the hotel, this historic site offers a glimpse into Vietnam's scholarly past.
27-29 Gia Ngu Street, Old Quarter, Hoan Kiem District, Hanoi, Ha Noi Municipality, Vietnam
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 14:00-23:59
- Check-out
- By 12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 36 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 14:00 to 23:59, and check-out is until 12:00.
Does the hotel allow pets?
No, pets are not allowed on the property.
Does the hotel offer airport shuttle service?
Yes, a paid airport shuttle is available. More details can be obtained from the hotel.
Are there family rooms available?
Yes, the hotel offers a Connecting Room Family (with 2 single beds or 1 queen bed) and a Family Suite Balcony (with 2 queen beds).
Is breakfast included in the stay?
The hotel has a restaurant and offers in-room breakfast. Guests often praise the breakfast, but inclusion in the rate may vary; please check your booking.
What amenities are in the rooms?
Rooms feature air conditioning, heating, a mini-bar, flat-screen TV, and free toiletries. Suites with balconies also offer outdoor space.
The bottom line
A top-rated choice in Hanoi's Old Quarter, offering a prime location, exceptional service, and comfortable rooms. Best suited for travelers who prioritize staff attentiveness and a central base without the need for parking.
9.3A solid pick for couples and families wanting a central stay.
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